Baggage

Hand baggage

You can bring hand baggage on all Armenia Airways flights as long as it complies with our hand baggage rules. Here, you will find all the information regarding Armenia Airways' hand baggage allowance, smart bag travel, and items that should not be included in your carry-on bag.

*Each piece of hand baggage must not weigh more than 7 kg.

Each item of hand baggage should not exceed the maximum dimensions so you can store it in the overhead locker.

Within your main hand baggage allowance, you can carry one of the following types of bag not exceeding the dimensions of 55 x 40 x 20 cm, which can be stored under the seat in front of you:

• One laptop bag
  or

• One ladies' handbag
  or

• One gentleman's satchel

At the Check-in Desk

If your hand baggage is too large or heavy to carry on board, you must check it in at the Armenia Airways check-in desk. Alternatively, you can remove items from your hand baggage and place them in your checked baggage, provided this is within your baggage allowance and subject to any applicable excess baggage fees.

Before you check-in your hand baggage, please remove any valuable items, such as money, jewelry, precious metals, and important documents, including passports, business papers, and securities deeds.

At the Boarding Gate

All hand baggage, including duty-free items, will be checked for size and weight compliance. If your hand baggage exceeds the permitted dimensions or weight, it will not be allowed onboard.

Electronic Devices On Board:

If you carry a damaged, defective, or recalled battery or device, it must be turned off, protected from accidental activation, and not charged at any time. If any device you carry becomes damaged, overheats produces smoke, is lost, or falls into the seat, please notify our cabin crew immediately. Do not attempt to operate or move the seat, as this may cause further damage to your device.

Forbidden items

For your safety and that of other passengers, there are certain items that you cannot carry in your hand baggage. Please read more about forbidden items in hand baggage.

Passengers traveling with infants

If you are traveling with an infant and your flight fare includes baggage, you are allowed to carry 10 kg of checked baggage

Traveling with smart bags

Armenia Airways does not accept smart bags, neither for checked baggage nor as hand luggage.

Hand baggage allowance table

Checked baggage

Checked Baggage Guidelines

To ensure safe and efficient handling, all checked baggage must meet the following requirements:

• Structure: Baggage must have at least one flat surface and should not have any loose straps. Items must not be tied or attached together.

• Durability: Baggage must be sturdy, properly packed, and securely fastened to withstand the normal handling process during air travel.
  
  

• Maximum Dimensions

• The total height + width + depth must not exceed 158 cm.

• Baggage exceeding these dimensions will not be accepted as checked baggage.
  
  

• Maximum Weight

• Each item must weigh less than 30 kg.

• The total checked baggage allowance per passenger is 30 kg.

• If your total checked baggage exceeds 30 kg, excess baggage fees will apply.
  
  

• Identification

• Each item of checked baggage must be labeled with a secure tag or sticker displaying the passenger’s name, full address, and telephone number, both on the outside and inside of the bag.
  

• Prohibited in Checked Baggage

• Do not pack valuable items such as:
  Money, jewelry, or precious metals
  Important documents like passports, ID cards, business contracts, negotiable papers, or securities

These should always be carried in your hand baggage.

Check the allowance for checked baggage that you can bring.

Checked baggage allowance table

Forbidden items

Prohibited Items and Safety Guidelines

To ensure your safety and that of all passengers, certain items are strictly prohibited on Armenia Airways flights. Please read the guidelines below before packing.

Items Not Allowed on Armenia Airways Flights

The following items are not permitted onboard, either in carry-on or checked baggage:

• Dangerous items that could injure passengers or damage the aircraft

• Lithium batteries (loose, damaged, defective, or recalled)

• Items illegal in the country of departure or destination

• Hoverboards and similar devices, including:

  • Mini Segways

  • Balance wheels

  • Solo wheels

  • Rideable electric bags

These lithium battery-powered items are strictly prohibited in both cabin and checked baggage, with or without batteries.

Do Not Pack in Your Hand Baggage

• Real, replica, or toy weapons

• Sharp objects (e.g., knives, scissors, razor blades)

• Hypodermic needles (unless accompanied by a valid medical certificate)

• Sporting equipment (bats, clubs, etc.)
  
  

Do Not Pack Your Checked Baggage

• Fragile or perishable items

• Valuables, including money, jewelry, and important documents

• Electronics (e.g., laptops, tablets) containing personal data

• Medications you may need during the flight

• Passports, visas, or other essential travel documents
  
  

Electronic Devices in Checked Baggage

If you pack portable electronic devices in your checked baggage, ensure they are completely powered off and protected from accidental activation.

E-Cigarettes Policy

• E-cigarettes are not allowed in checked baggage

• You may carry them in your hand baggage only

• Use, charging, or operation of e-cigarettes is strictly prohibited on board and around the aircraft
  
  

Not Sure About an Item?

If you’re uncertain whether an item is allowed, please contact us before arriving at the airport:

• 📧 Email: support@armeniaairways.am

• 📞 Phone: +374 60 432300 | +374 15 432316

• 🕒 Business Hours: Monday to Friday, 10:00 AM – 6:00 PM

Items that are allowed to be carried on board

The following items can be carried on board:

• Umbrella

• Walking stick

• Bunch of flowers

• Reading material

• Laptop, photo, and video camera

• Infant food

• Cell phone

• Crutches

• Duty-free product (1 shopping bag)

Safety of your trip

For the safety of all passengers and crew, you must not carry dangerous goods on your person or in your carry-on baggage. The following items are strictly prohibited:

• Fireworks

• Ammunition

• Lighter fuel

• Butane gas

• Matches and lighters

• Oxidizing substances

• Organic peroxides

• Poisons

• Radioactive materials

• Industrial or corrosive chemicals (e.g., batteries, acids)

• Other hazardous or miscellaneous dangerous goods
  
  

If you're unsure whether an item is allowed, please contact our support team before your flight.

📧 Email: support@armeniaairways.am
📞 Phone: +374 60 432300 | +374 15 432316
🕒 Business Hours: Monday to Friday, 10:00 AM – 6:00 PM

Excess baggage

Excess Baggage Policy

Passengers are required to pay an additional fee for any baggage that exceeds the allowed weight limit.

Please visit the Armenia Airways office at the airport to pay any excess baggage fees.
Be sure to request a receipt and keep it with you until you arrive at your final destination.

Excess Baggage Fees – Yerevan ↔ Tehran

For flights between Yerevan (EVN) and Tehran (IKA), the following excess baggage fees apply:

• EVN → IKA:
  1 kg excess baggage = 3,000 AMD

• IKA → EVN:
  1 kg excess baggage = 3,000,000 IRR

Please ensure your total checked baggage does not exceed the 30 kg allowance to avoid additional charges.

Need Assistance?

For more information about excess baggage policies or other inquiries, please contact our support team

• 📧 Email: support@armeniaairways.am

• 📞 Phone: +374 60 432300 | +374 15 432316

• 🕒 Business Hours: Monday to Friday, 10:00 AM – 6:00 PM

Delayed or Missing Baggage

If your baggage does not arrive upon landing, please contact the Lost and Found office at the arrival airport and complete a Property Irregularity Report (PIR) form before leaving the arrivals area.

Need to Follow Up or Make Changes?

If you have questions about your report or need to update the submitted information, please call the contact number provided on your PIR.

Keep Your Travel Documents

To support the baggage tracing process and any potential claims, please retain your:

• Boarding pass

• Baggage tag(s)
  
  

Tracing Timeline

Armenia Airways will trace your baggage for up to 45 days from the date of the report. If your baggage is not located within this timeframe, you may submit a written claim to the airline.

Compensation

If applicable, compensation will be provided by Armenia Airways policies and relevant international aviation conventions.

Need Assistance?

For any questions or further assistance, feel free to contact us:

• 📧 Email: support@armeniaairways.am

• 📞 Phone: +374 60 432300 | +374 15 432316

• 🕒 Business Hours: Monday to Friday, 10:00 AM – 6:00 PM